Privacy Policy

This policy explains how we process personal data collected through the website www.servon.net. It applies only to this website; data processing within the SERVON platform is governed by the agreement with each customer organization.

Data controller

SERVON is a product of Pixart, which is responsible for processing the data described in this policy. For any privacy questions, contact us at info@servon.net.

What data we collect

• Contact requests: name, email, company, organization type, plan of interest, approximate size, and the message you write. We only receive this data if you choose to submit it.
• Technical access data: like any web server, the service hosting this website may temporarily log your IP address, date, and requested page to keep the website operational and secure.

We do not use analytics, advertising, or behavioral profiling tools on this website.

How we use your data

• Respond to your request and, if requested, prepare a demo or proposal — based on the pre-contractual steps you asked us to take and your consent.
• Keep the website secure and available — based on our legitimate interest.

We do not sell or share your data with third parties for marketing purposes.

How long we keep it

We retain contact requests for as long as needed to follow up and, at most, for 24 months after the last contact, unless you become a customer or the law requires a different period. Technical access logs are retained for the minimum period necessary to secure the service.

Your rights

Under the General Data Protection Regulation, you may request access, rectification, erasure, restriction, or portability of your data, object to its processing, and withdraw consent at any time by writing to info@servon.net. You also have the right to lodge a complaint with the Portuguese Data Protection Authority (www.cnpd.pt).

Cookies

This website does not use cookies. See the Cookie Policy for more details.

Changes

We may update this policy. The date at the top indicates the current version.